2217 150th Avenue
St. Croix Falls, Wisconsin
54024
651-757-6858
topofthevalleypetresort@gmail.com
Top Of The Valley Pet Resort
Cat Boarding
PRICING
Single cat
$35/day
Multiple cats in one suite
$25/day per cat
Multiple cats in seperate suites
$30/day per cat
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Prices are per calendar day (not per night)
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A non-refundable deposit is required in order to reserve a stay and may be paid over the phone or online via invoice
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Same-day bookings incur a $25 convenience fee
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Accepted payment methods are card* and cash (checks are not accepted)
*A 3% processing fee is applied to all card transactions
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Boarding drop-off/pick-up hours are 8am-5am daily
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Drop-offs and pick-ups may be done by appointment only and can be scheduled anytime during our open hours of 8am-5pm.
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Any drop-offs/pick-ups made outside of our open hours must have prior approval and are subject to a $25 convenience fee.
Add-Ons
Little extras to keep your cat happy!
Playtime with staff - $12
Enrichment treat - $8
Nail trim - $20
Bath - $65+
More info about these add-ons below!
Click the link below to schedule your cat's stay!
About your cat's stay:
Open hours:
8am-5p daily (Monday through Sunday)
Required immunizations:
Rabies and feline distemper (FVRCP)
All cats staying with us must provide proof of these vaccinations in the form of vet records/paperwork listing the required immunizations along with their most recent administration dates. Proof of vaccination may be provided by taking a clear, legible picture of your cat's paperwork, ensuring the aforementioned details are clearly visible and texting the picture to our phone number at 651-757-6858 or by calling your vet and request that they email proof of vaccination to us at topofthevalleypetresort@gmail.com
Holiday operations:
We are closed to the public and do not allow drop-offs/pick-ups on New Years Eve, New Years Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Eve (except for a small drop-off window between 8am-10am) and Christmas Day.
Holiday rates (+$5 per day, per cat) apply to all stays made with us over these holidays.
Policies:
CANCELLATION POLICY
If reservation changes are made at least 72 hours prior to the start of the stay, no fees or penalties shall occur.
If a reservation cancellation is made more than 7 days in advance of the reservation start date, one-half of the non-refundable deposit may be put towards a future stay and the remainder is forfeit.
If a reservation cancellation occurs within 7 days of the reservation start date, client(s) forfeit their non-refundable deposit and are not obliged to pay the rest of the reservation.
For cancellations after a cat’s arrival, please see our “Early Departures” policy.
EARLY DEPARTURES
Early departures will not be refunded and the remainder of the stay is required to be paid in full.
NO SHOW POLICY
Reservations shall be held until 5pm CST on the scheduled arrival day. No call/no show reservations will be billed for the full stay.
HOLIDAY DEPOSIT & CANCELLATION POLICY
During the holiday seasons (including but not limited to: New Years, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas) where our traffic is greatly increased, deposits are required to hold all reservations made with us. If a cancellation is made over any holiday booking, clients are required to pay the entire stay in full.
We require all charges be paid in full before a cat is released from our care.
Booking that are made and dropped off same-day will incur a $25 convenience fee.
Preparing for your cat's stay:
ADD-ONS YOUR CAT MAY ENJOY
Play time with staff - $8
One of our petcare specialists will take your cat into a designated kitty play area for an enriching playtime with toys not already in their suite.
Enrichment Treat - $8
We will provide an enrichment treat like a treat wobbler, lick mat or snuffle mat for your cat engage with and enjoy.
Nail Trim - $20
We'll tame those crazy claws for you!
Bath - $65+
We have groomers trained specifically to bathe and groom cats, so your kitty can come home clean and fluffy! Price varies based on coat needs.
Special needs and accomodations:
SPECIALIZED DIET
A specialized diet is considered any cat food that is not kibble or canned wet food, or any dog kibble that requires additives and toppers. Specialized diets incur an add-on charge of $5/day due to the possible required special storage, longer prep times and occasionally, the need for food safety handling precautions (e.g. raw diets).
By default, we feed AM and PM meals. An additional third meal may be fed as an add-on (cost $5/day) at the owner's request.
MEDICATIONS /SUPPLEMENTS
Any medications or supplements that can be prepackaged with your cat’s meal(s) will not incur a charge. If you prepackage your cat's medication with their meals, please alert our staff, as we keep track of every cat who is on medication, no matter how the medication is administered, to ensure there are no missed doses,
Pricing for medication administration:
One oral medication that needs to be administered once per day - $4
One oral medication that needs to be pilled multiple times per day OR one shot administered a day - $6
Multiple meds that need to be pilled - $5 per day
Multiple meds/shots administered (3+) per day - $8
WHAT TO BRING
Clients should bring enough of their cat’s food adequate to last the duration of their reservation, with each meal individually bagged or in a container. If you do not bring your cat's food, or if you do not pack enough and your cat runs out of food before they are picked up, we will feed our house food for an additional fee of $5 per day.
We provide litter boxes, beds, food and water bowls, scratchers and toys.
If desired, a client is allowed to bring personal belongings (bedding, toys, etc), however, we are not responsible for any lost, damaged or destroyed items.
WHAT YOUR CAT WILL BE DOING
Your cat will be staying in a multi-level, partitioned suite, equipped with seperate spaces for litter boxes, sleep, play and eating. Litter boxes are cleaned daily.
Housemates may be kenneled together upon owner request; however, we are not responsible for any fights, scraps, injuries, etc during their stay.